Shipping Costs

Shipping to UK

Orders under £10 incur an additional £2.50 shipping cost

Orders £10 and over free shipping.

 

Shipping to Australia/NZ

Additional £11.00 shipping cost

 

Shipping to Canada/US

Additional £11.00 shipping cost

 

Shipping to the Rest of the World

Additional £20.00 shipping cost

Thanks for your order!

We will be in contact with a confirmation email soon.

If you have any questions regarding this order please contact us via the contact page or by telephone +44 (0)1594 563479

Terms and Conditions of Sale / GDPR Statement

GENERAL

Little Red Peg's postal address is Castlemain Mill, Castlemain, Parkend, Lydney, Gloucestershire, GL15 4HH, Great Britain.

The Country of Domicle for Little Red Peg is Great Britain.

Please read these terms carefully before placing an order through this site.

Once you proceed you are confirming that you agree to the points stated on this page.

ELIGIBILITY

Little Red Peg welcomes legitimate purchases from anyone over the age of 18 with a valid credit/debit card.

Orders can also be paid via Bank Transfer or in Cash if you are collecting.

GDPR Statement

The personal data we collect is as follows:

Name

Address

Email

Telephone Number

The personal data we will collect will be used for the following purposes:

Fullfillment of order

Email/Telephone notification of any delay in processing your order

Our legal basis for processing for the personal data:

We cannot process your order/enquiry without it.

Consent

By consenting to the privacy policy you are giving us permission to process your personal data for the purposes identified.

You may withdraw consent at anytime by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and we will remove your personal data from the system, if consent is removed before your order has been processed we will contact you to confirm that you wish the order to be processed first, please include your order number/reference.

Consent is required by Little Red Peg to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we shall always tell why and how the data will be used.

Disclosure

We will not pass on your personal data to third parties.

 

PAYMENT

Little Red Peg uses a payment processor (Stripe) to take payment for all credit card orders. Little Red Peg does NOTstore any credit card information – all credit card information is processed by Stripe.

When placing an order with Little Red Peg you (the customer) confirm that you are authorised to use your selected credit card. Every care and duty within our power is taken to ensure this site is secure, and we make an effort to use all available technology and safety measures.
Therefore, Little Red Peg cannot be held responsible for any loss suffered because of unauthorised access to this site.

If payment is to be made by Bank Transfer or Cash then the goods will not be made/shipped until funds have been received. Bank transfer details will be provided with a confirmation of order email.

 

AVAILABILITY

The order confirmation you receive at the end of a transaction serves as an indication that we have received your order.

Although every effort is made to ensure the quantities and products are up to date on the website, very occasionally some items may not be available after you have placed an order for them, in this case, Little Red Peg will notify you as soon as possible via email and you can choose to either proceed with the remainder of your order and select an alternative item, or be refunded for the cost of the unavailable item.


SALES

From time to time we may offer sales and discount coupons on items within Little Red Peg.

Sales will happen without previous notice, Little Red Peg does not take any responsibility if items are purchased full price
and then the item goes into sale afterwards.

The discount codes will only be valid to the dates stated and after they have expired cannot be used again.

MATERIALS

The images on Little Red Peg are representative of the styles and products & exact products can vary slightly from the images.

Each item is handmade and therefore there may be minor differences between items.

If you have a request for a bespoke item please contact us to discuss the details.

 

REFUNDS & RETURNS

All purchases from Little Red Peg are final so please choose carefully!

Little Red Peg does not accept returns, unless an item is faulty or damaged on delivery.

If an item is damaged through delivery, please contact Little Red Peg immediately, explaining the damage and we will replace the item once it has been returned to us.


CONTENT USAGE & COPYRIGHT

All images, text and content on Little Red Peg website is subject to copyright.

Customers are free to share product images on their Facebook, Pinterest, Twitter, Instagram, blog and other social media sites when shared in good faith & with a full credit to Little Red Peg.

No other usage is authorised without the explicit permission by Elaine Highfield, Little Red Peg 


DISCLAIMER

The information contained on the website is provided by Little Red Peg in good faith.

To the best of Little Red Peg ’s knowledge, the information is accurate and current.

However, Little Red Peg and its related employees or consultants do not make any representation or warranty as to the accuracy or completeness of the information.

Prices of goods, services, delivery and other charges displayed on Little Red Peg shop website are current at the time of display.

These prices are subject to variation without prior notice.